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Customer Stories

I purchased my hearing aids somewhere else but was not pleased with the service after the sale. I have since been going to Johnson’s and couldn’t be happier with the care I receive. I will definitely come back next time I need new hearing aids.

Lloyd S.

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Frequently Asked Questions

{slider How do I know if I need a hearing aid?}

Most people with a hearing problem are not aware of it themselves because a hearing loss usually develops over an extended period of time. No one wants to have a hearing loss or wear hearing aids, so many times people will deny they have a problem, or claim others just don't speak clearly. If your family or friends comment that you are not hearing well, or if you feel like people are mumbling, you should have your hearing tested--you may need hearing aids or it may be as simple as an earwax buildup.

{slider Do I really need two hearing aids?}

The hearing system functions on the principle of stereo sound and the hearing center of the brain relies on the two independent ears. If only one ear is aided you could have more difficulty understanding speech in noisy environments and in locating the direction from which sound is coming. When using two hearing aids, the volume can be set lower, resulting in more pleasant hearing and less amplification of background noises. Users of two hearing aids report additional benefits of sound quality, decreased effort in listening, and improved ability to hear.

{slider How do hearing aids work?}

Regardless of the brand or style, all hearing aids have the same basic components. The microphone gathers sound and converts it into electrical energy. Some models may have multiple microphones to gather sound from different directions. In digital hearing aids, the electrical impulses are converted into a format that can be processed by a computer chip and modified to meet the users' specific listening needs. In analog hearing aids an amplifier increases the volume of the sound to make it audible to the wearer. Next, the electrical energy is converted back to sound wave and transmitted to the ear through a tiny speaker or receiver. Batteries are required to power all of the components in the hearing aid.

{slider What is a "digital" hearing aid?}

In general, hearing aids can be placed in one of three categories: analog, digitally programmable, or digital. Analog hearing aids use technology that has been around for decades. With this technology, the sound waves enter the hearing aid and are amplified to make them audible. This means loud sounds are also amplified, and since they are not compressed they can reach levels that are very uncomfortable for the wearer.

Digitally programmable hearing aids process sound using analog technology but the degree of amplification is set using a computer and software. Some programmable hearing aids can hold multiple settings which the user can select from based on his/her listening environment.

Most hearing aids today are digital. This technology utilizes a processor which converts sound waves into binary code, manipulates the code based on your loss and listening needs, and then converts it back to sound waves.

{slider Why is there such a difference in the price of hearing aids?}

All hearing aids look alike from the outside, but it's the circuitry inside that makes them different. An automobile can be used as an example: within each body style the consumer has a choice of 4 or 6-cylinder engines; a choice of trims, interiors, and other options. So, although the two cars are the same model and they look alike on the outside, they are priced completely different. In addition to the type of hearing aid chosen, prices vary depending on the size, style, length of warranty, and extent of service after the purchase.

For a realistic estimate of the cost of hearing aids, you should have your hearing tested first, since the type and degree of hearing loss are critical in determining which hearing aids will benefit you the most. Your lifestyle is another important factor to consider and can also affect the style and necessary features of your hearing aids. Since these also affect the cost of hearing aids, you should have your hearing tested and discuss what you would like to achieve with hearing aids so the dispenser will be able to offer you prices on hearing aids that meet your needs.

{slider Why do hearing aids cost so much?}

It's hard to justify the cost of hearing aids when you can buy a new laptop for less than $1000 or a new cell phone for less than $200, but there is a good explanation. As with all new technology, the greatest amount of time and money goes into research and development of new hearing aids. For most consumer electronics, these costs are recovered because manufacturers are able to sell large quantities for retail. For hearing aids, however, the cost per item tends to be a little higher because the number in demand is considerably lower. Also, since law requires that new hearing aids have a 30-day trial period, manufacturers must absorb the time and cost of materials associated with making custom orders if consumers decide not to keep them.

{slider What should I expect from wearing a hearing aid?}
  • Hearing in quiet and moderately noisy environments should be improved
  • Hearing in noise will not be as good as hearing in quiet but should not be worse than without hearing aids
  • Soft speech should be audible, conversational speech comfortable and loud speech tolerable
  • Your own voice should be "acceptable"
  • Hearing aids or earmolds should be comfortable
  • It will take time and patience to fully achieve the benefits of your hearing aid(s), but it will be worth the effort
{slider Am I too old/young to wear a hearing aid?}

There is no set age for a person to begin wearing hearing aids. While hearing aids are usually associated with old age, over 60% of people with a hearing loss are under the age of 65 and could benefit from hearing aids. And, no one is too old for hearing aids either. With today's technology it's possible to get hearing aids that are comfortable and require little to no adjusting, making hearing better hassle free. In fact, we've successfully fit a patient who was 103 years old!

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